Highly automated production focuses on the process and contains highly controlled, standardized, and continuous processing technology.

In the service industry, highly automated production includes automated bank tellers, automated telephone services, cable television, and other services that use advanced electronics and computers without employing many people.

In the retail sector, this encompasses stores in which the customer does not get advice and operations are highly automated. Special supermarkets, such as Wal-Mart, or Carrefour are examples.